To Protect our stylists and our business we have implemented a booking policy.

Cancellations within 48 hours will accrue a charge of 50% of the appointments value

Same day cancellations or no-shows will accrue a charge of 100% of the appointments value

Please note, the salon is busy so we can't guarantee to get to the phone, to ensure we have received notification of your cancellation in advance, email is the safest way to avoid being charged.

This policy may sound firm, but imagine showing up to work and finding out you're not getting payed that day. We are all self employed individuals, with lives and families, so persistent loss of income has a huge impact.